Sick of Junk Faxes in Hong Kong!

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  1. #1
    Vic
    Vic is offline

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    Angry Getting really frustrated!

    I can't be the only one with this problem so I'm hoping one of you has the perfect response for it!

    Until recently I had a dual phone/fax line. But somehow spamers got a hold of my fax number and for a couple months I was continuously harrassed with junk faxes, sometimes 10 times a day!
    Because I work from home I'd been able to stop most of them before wasting my paper and ink. But then they started coming in the middle of the night...
    The "Do not Disturb" option offered by the telcos only works for the primary line and HGC (which I use) told me they couldn't do anything about the harassing calls. So I ended up cancelling my dual line.
    Now the faxes are coming to my primary line day and night, although not as often. But I have to remember to turn my ringer off and keying the "Do not Disturb" option every night... What a hassle!
    Any suggestions? I can see the incoming numbers and can usually tell which are junk faxes. But these are automatic fax systems which don't really care how p'off I can get!
    Is there an organization I can refer this to, like a Better Business Bureau, or better yet, an overwhelming response I can inflict upon them? Thanks for anything!


  2. #2

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    Funny . this same question was asked in Legco a few days ago.

    http://www.info.gov.hk/gia/general/2...11/0611203.htm



    I'd recommend you use Zone1511's email service. We use it at work. This is mainly to reduce your stress level and not to get back at the junk faxers (faxers? fackers?)

    Our fax number has been around for about 14 years and its not something we can change. We get about 200 junk faxes a day, given that its an old number and probably on every junk list out there. Our fax number is now forwarded to Zone1511 and they receive the fax, convert it to email and email to us for $48/month and off course the HK Telecom forwarding cost. The cost has now been reduced to $10/month.

    http://www.zone1511.com/zoneprod/Sil...l/f2e_main.htm

    If you have complained to HK Telecom I would also recommend getting in touch with the HKTUG and OFTA to follow up

    http://www.hktug.org
    http://www.ofta.gov.hk

    Finally, call Hong Kong Telcom and refer to this document...

    http://www.ofta.gov.hk/code/practice...fax%2Dadv.html

    Tell them you'd like to speak to their privacy ordinance officer and discuss how they have leaked your number out to the junk faxers (they sell the numbers according to a number of conspiracy theorists including myself).


  3. #3

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    This is OFTA's junk fax page.

    http://www.ofta.gov.hk/junkfax/main.html

    Have fun!


  4. #4
    Vic
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    Thanks a lot for your detailed response!


  5. #5

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    Another alternative is to sign up with a fax to email service. I use Efax which has issued me with a free fax number in Salt lake City, in the States. All faxes are instantly routed to my email, and the occasional junk fax can be binned . The other advantage is that faxes to the States usually cost less then they do to HK, from almost anywhere. HK faxers will grumble however


  6. #6

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    Kombucha, I'm going to risk your wrath by calling you cheap.

    Look at zone1511's service. Pretty cool .. and better than the ad-ridden e-Fax service.


  7. #7

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    no no my good man, you need not fear a slap from my golfing glove.In fact i would say you did not go far enough. I personally would have said KK you are a cheapo. But if it gets the job done, hey if it gets the job done, the price must be right. One added advantage is that a few poor souls think I'm a Mormon.
    The real cheap dudes are HK companies who do not allow their staff to make international calls(faxs) and this includes a couple of telecoms.


  8. #8

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    I am using CTI Get Fax Easywhich I think is similar to zone 1511 but only costs HK$38/mth with HK$20 IDD rebate per month. Works great! Here is the link: http://www.ctihk.com/