3HK data plan

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  1. #1

    Join Date
    Apr 2018
    Posts
    6

    3HK data plan

    Hi,

    Does anyone has the internet speed issue with 3HK?

    I use 4.5g unlimited data plan sim but after I reached a data limit, my download speed is throttling. It used to be 30-40mb but after that I can use at only 6mb, 5mb sometimes even 3mb. They said there will be no speed throttle in the contract but use the word" you will be allocated with less network resources" instead

    I've complained to them once in Jan and the answer was they will check the issue for me but no one gets back to me since.
    I live in Mui wo by the way

    Do you guys have any recommendation for this issue?

    Thank!


  2. #2

    Join Date
    Feb 2005
    Location
    Island East
    Posts
    4,285

    how much is your monthly plan?


  3. #3

    Join Date
    Feb 2011
    Location
    Hong Kong
    Posts
    6,330

    I don't have 3HK but I had issues before and they told me to take out and remove the SIM card and put it back in. Seemed ok afterwards.