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Complaint against Office of Licensing Authority - Home Affairs Department

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  1. #1

    Join Date
    Dec 2018
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    705

    Complaint against Office of Licensing Authority - Home Affairs Department

    We have received another official visit, this time from the Office of the Licensing Authority Home Affairs Department investigating a complaint that we have been operating an unlicensed guest house out of our home (which we have been living in as owner-occupiers for 14+ years). The government officials refused to identify the complainant or let me take photos of their name badges.

    We're getting a bit sick of it.

    I've written a stroppy e-mail to the Licensing Authority.

    Any other ideas how to escalate this? I assume that providing false information to a government department is an offence but can't find the relevant provision in the Hotel and Guesthouse Accommodation Ordinance.


  2. #2

    Join Date
    Apr 2016
    Posts
    231

    Have you been using air bnb to rent out your place? I know they have been checking listings recently and knocking on doors


  3. #3

    Join Date
    Oct 2010
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    18,908
    Quote Originally Posted by traineeinvestor
    We have received another official visit, this time from the Office of the Licensing Authority Home Affairs Department investigating a complaint that we have been operating an unlicensed guest house out of our home (which we have been living in as owner-occupiers for 14+ years). The government officials refused to identify the complainant or let me take photos of their name badges.

    We're getting a bit sick of it.

    I've written a stroppy e-mail to the Licensing Authority.

    Any other ideas how to escalate this? I assume that providing false information to a government department is an offence but can't find the relevant provision in the Hotel and Guesthouse Accommodation Ordinance.
    You could write to them and declare you're not running an AirBNB. I very much doubt that they'll reveal why they are investigating, and I also doubt that it's a breach of a law to tip them off.

    FWIW I have reported actual straight out commercial unlicensed guesthouses to them with copious evidence and they wrote back saying they could find no evidence. The quality of their work seems quite lacking as I gave everything to them on a plate.
    MandM! and muzzdang like this.

  4. #4

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    Dec 2018
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    705
    Quote Originally Posted by TheBrit
    You could write to them and declare you're not running an AirBNB. I very much doubt that they'll reveal why they are investigating, and I also doubt that it's a breach of a law to tip them off.
    I've done that and am eagerly awaiting the usual governmental obfuscation.

  5. #5

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    Dec 2018
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    705
    Quote Originally Posted by SannyJ
    Have you been using air bnb to rent out your place? I know they have been checking listings recently and knocking on doors
    No - as mentioned, we've been owner-occupiers for over 14 years now so there's no way it could be from searching listings on AirBnB or elsewhere.

    They specifically said they had received a complaint.

  6. #6

    Join Date
    Oct 2010
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    18,908
    Quote Originally Posted by traineeinvestor
    No - as mentioned, we've been owner-occupiers for over 14 years now so there's no way it could be from searching listings on AirBnB or elsewhere.

    They specifically said they had received a complaint.
    If you really piss someone off, little to stop them listing your apartment on AirBNB.

  7. #7

    Join Date
    Dec 2018
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    705
    Quote Originally Posted by TheBrit
    If you really piss someone off, little to stop them listing your apartment on AirBNB.
    That, sir, is pure evil. I like it.

    As far as we're aware, we're on good terms with all the neighbours we know and haven't annoyed anyone.

  8. #8

    Join Date
    Feb 2015
    Location
    Hong-Kong
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    5,627

    @traineeinvestor, in my building, we have security guards that are supposed to take down details of visitors from outside the estate. In my case the Kai Shing folks are pretty good, they refused entry to our pet sitter after we failed to notify them that she would be coming while we were away on holiday. Surely your management office won't find trace of people checking in your apartment other than you ?


  9. #9

    Join Date
    Feb 2011
    Location
    Hong Kong
    Posts
    6,331

    Make a complaint using the 1823 app. Usually they figure out where to transfer the complaint.

    But just don't entertain them, don't open the door. Tell them to fuck off. It's your property.


  10. #10

    Join Date
    Mar 2009
    Posts
    904
    HK Ombudsman??

    Lodge a malfeasance complaint !!

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