Hello all, apologies if I am posting this thread in the wrong forum. I am an American expat in HK and I wonder if anyone else is having difficulty accessing the IRS "Get My Payment" portal to check the status of their stimulus payment/check?
For the last several days I have been trying to give them my direct deposit information instead of waiting for a paper check to be mailed to HK, but I cannot even get past the identity questions. Obviously my SSN and birthdate are correctâ€¦I am looking at our 2018 and 2019 tax returns and I have tried every variation of our address I can think of but it always gives an error that the information doesn't match their records. I have tried leaving the postal code section blank as well as entering 00000, using all caps for the address, "street" vs "st", formatting the apartment number differently, etc.
Anyway, I will keep trying but they only give you 3 attempts before locking you out for 24 hours. If anyone has gotten around this issue or knows some other postal code or something I should be using for HK (even though it is not on my tax return as filed) please share.