Sure:
1. repeated instances of drivers accepting my order, seeing 5-6 minutes to arrival on my phone and then seeing it increase to 10-20 minutes (or longer) when they're supposedly a minute or two away, This was pretty much the norm
2. three instances of drivers (already well over the initial time to arrive) insisting that they were "here" when the GPS map showed them on the other side of the City U campus (at least a couple of blocks away)
3. several instances of drivers accepting orders and then cancelling quite some time later
In fact I never had a driver arrive within the original estimated arrival time.
They are very good at optimising their local business models to suit local legislation whilst giving a similar user experiance.
The problem isn't Uber it is cronified executive and dysfunctional legislative branches of governments. The worst ave tried to ban it whilst ignoring its actual existance while the best have force Uber to treat employees as employees.
I am curious...how would you compare Uber to other ride hailing companies, like Didi in China or Lyft in the US? Is Uber better or worse than them? How do they differ in service and pricing?
Didi is popular in Australia because cheaper and just as good (if not better) than Uber.
I always thought it was crazy that Didi had English version in China when I used to visit Shanghai, they have English version in Australia, but every time I tried to use in Hong Kong they had only Simplified Chinese and Traditional Chinese. Have they fixed this problem yet and started offering English in HK?
Australia price comparison
I’ve had the opposite. Taxi’s booked via the HK Taxi app telling me they are there when I’m standing right outside. Trying to book via the app and not a single taxi taking it up (used Uber after and car within 5 mins), this was HK side as well. Numerous taxis that tell me they don’t know where I’m going. Being dropped off in the wrong place. The list goes on.