If they took your address the will post you the free guide below
https://www.mtr.com.hk/archive/corpo...etybooklet.pdf
If they didn't take your address there is a free guide above
If they took your address the will post you the free guide below
https://www.mtr.com.hk/archive/corpo...etybooklet.pdf
If they didn't take your address there is a free guide above
Strange, as in other metro systems there are cluster of monitors with live feeds at the platform end for the driver to view several shots of the platform/doors from various places.
What if someone just fainted and gets stuck in the gap? Doors just open and close on them till they slide under the train or a hapless idiot comes to the rescue?
OP needs to give us more details as there is a gap in her story.
Yes, but not everyone's legs go all the way up like yours!
https://youtu.be/yWPLsJvJ7iw
The driver cannot close the doors without the announcement happening at least once. Ignore the warnings at your own peril.
MTR bylaws state (1) No person shall enter or leave or attempt to enter or leave any train after the doors have commenced to close.
It's a summary offence with a fine of $2000. OP is lucky for not being fined. Please stand back from the train doors doo doo doo
1)Please go to the hospital to see the doctor and show him your injury and get painkillers. It is still not too late.
Because people suffer shock so they do not feel the pain right away.
2) write down in absolute detail the conversation between you and the supervisor and send it to the MTR legal department saying that they MUST keep the CCTV footage as evidence (from platform and train) as evidence otherwise it is deleted. This will be your evidence of the conversation, time, date, who you spoke to, what they said, confirming it was there fault.
3) you can get 45 min free telephone legal advice (might be shorter ). Go to the hong kong law society page there is a pro bono list of law firms for perjury injury.
4) go back to the station and call the police so that when they come you ask to see the cctv because under the privacy ordinance you have a right to see it. They will most likely refuse but what you want is a case number even though it was a few days ago.
5) go read the cases.
type in key words advance search MTR doors closing personal injury..do your own homework read all the cases to find one that matches you.
https://legalref.judiciary.hk/lrs/co...selDatabase=JU
An elderly woman fell through the gap on East Rail in 2016. Barriers have been installed now.
https://www.thestandard.com.hk/secti...as-woman-falls
Used to be the case from the 2000s on the urban lines to about 3-4 years ago. Ever since they introduced door closing announcements on the platforms it has been done manually again. You can tell by the non-standard interval between the announcement and the beeps. If you sometimes wander off to the front of the platform you might be lucky enough to see the driver peering through the end section of the platform screen door straight down the platform. I suppose they rely on CCTV monitors most of the time though.
As said in my original post, the Light Rail Driver intentionally closed the doors as I was about to enter the train; he suddenly closed the door on me. The MTR Manager confirmed this repeatedly that it was the Drivers fault for doing so. My leg was already in motion to enter the train and so had no where to go (when the door closed) and it fell straight through the gap.
Moreover, according to my 2 conversations with the MTR Manager, he said the CCTV footage showed that I was on the ground for 11 seconds before getting up.
The Light Rail Driver was indifferent.
During these 11 seconds, the Manager confirmed exactly what I said, that the Light Rail Driver never got out of his cabin to see if I was alright.
After I got up, he just kept beeping and the doors kept opening and closing - to either get on or off. He never left his cabin.
The Manager said that the Driver will most certainly and likely be punished.
Luckily I didn't sustain any broken bones or sprains, and was grateful, though still had to still report the incident to the MTR Station Manager.