If you haven't ever lost your cool but have instead always maintained a calm and collected, James-Bond-like demeanor regardless of the circumstances you've found yourself in, then I salute you. As for myself, I try -- but I occasionally fall short.
Here's a recent instance of a situation where I allowed a stranger to push my buttons a bit. I'm writing this post to get it off my chest. Please feel free to reply with your own experiences. I'd love to read them.
Recently, I was walking briskly through a (very wide) public space when a middle-aged local cut out from behind a throng of people approaching from the opposite direction and slammed into me. In the instant before he collided with me, I reflexively braced myself for the impact and, afterward, kept on walking.
Moments later, when I was already at least a couple of dozen meters away, I heard some shouting from the direction I'd come. I paused and turned and the guy that had walked into me ran towards me and began lecturing me in faltering English about how I had discriminated against him (he had the temerity to couch his complaint in terms of discrimination) by not going limp when he rammed me.
He was wagging his finger in my face and, when I told him that it wasn't a matter of discrimination and that he ought to watch where he was walking and follow the flow of foot traffic, he just got more incensed. As I turned to walk away, he gave me a hard shove and stepped closer. I gave him a shove back, which put some distance between us, and told him that I would be calling the police in a moment.
At that, he turned and scurried off.
Thanks for reading. I feel better having shared that.