We will do all we can to help all British nationals who find themselves in difficulty. However, there are limits to what we can and cannot do.
What we can do for you:
advise and help British nationals in emergencies such as accidents, arrests and hospitalisation and contact relatives and friends.
advise on how to transfer funds and contact relatives and friends to ask them to help you with money or tickets.
provide lists of local lawyers, interpreters and doctors.
register births and deaths of British nationals in Hong Kong.
answer questions about your entitlement to British nationality and prepare applications for registration and naturalisation as a British citizen to be forwarded to the Home Office.
provide details of contact points in other government departments to answer your queries outside our field of expertise.
But we regret that we cannot:
supply money to pay your bills or buy you a ticket, even if you are the victim of theft.
get you out of prison.
offer legal advice or intervene in legal proceedings.
investigate a crime on your behalf.
provide free interpretation or translation services.
obtain accommodation, work or a working visa for you.
formally assist dual nationals in the country of their second (i.e. non-British) nationality.