Old ones arrived this evening, so all good
thx your replies ... cant help but complain a bit.
You like complaining. It's none of our business. We'll shut up!
For future reference of anyone looking at this thread...
Does my form need to be countersigned and who is permitted to countersign forms?
This is not normally necessary for any person over 16 renewing a passport. Applications for children under 16 must be countersigned. If you are replacing a passport that has been lost/stolen/damaged or extending a passport with restricted validity, the form must be countersigned. We reserve the right to ask for a countersignature.
We just sent in a renewal as well and it took 2 weeks. However, haven't received the old passport back yet. Will give it a few more days.