I'm Lebanese living and working in Dubai, UAE. I've applied for a visit visa to HK on 20th September (Travel dates in December 16 to 23). I've tried to apply through Chinese consulate in Dubai however they adviced to send the papers directly to HK.So i shipped all the applications, documents and the bank draft (visa payment) directly to HK Immigration Department.
Since 20th September, i haven't heard anything from HK Immigration Department! I didn't receive any confirmation nor reference number by post to Dubai! I've emailed [email protected] asking about the reference number however they forwarded the email to the related department which till today they didn't give any answer despite my follow-up by email.
I also called directly the Hotline over 3 times asking for update about the reference number in order for me to follow up on the visa status online! However, no one contacted me back by email nor phone after taking my details!
Unfortunately, i don't have relatives nor friends in HK to follow up directly with the Immigration Department!
Can you guys please advice me? What should i do? I've applied for my self and my wife and I've purchased the flights tickets + hotel accommodation and im afraid that i might loose it all.
Thanks in advance