I'm visiting family at the end of the month for a short trip, but parents advised to exchange old PR HK ID card to the new one, but also facing issues with the online booking system... their site says the booking quota becomes available each day at midnight local HK time so I tried for past 2 days to no avail!
It seems very high demand / season to get it done. Does anyone have any tips?
I join the queue at various times and here's my results so far (times below are HK time):
1) Joined queue at 23:45, 45min wait, enter at 0:40 - No quota
2) Joined queue at 23:30, 20min wait, enter at 23:52 - System busy Error - lost place... new place in queue is +1hr wait time
3) Joined queue at 23:45, 20min wait, enter at 0:08 - No quota, but on some appointment types like replacement due to loss there was some 3 weeks ahead, but even when trying to pick a slot and getting to the pre-form it gave error that no quota - which makes me wonder how slots are not allocated even when you got to the time selection screen - it's worse than airline double booking system!
I thought attempt 2 would be most successful, as it would be my turn to book before midnight - but really unlucky to get system busy error.
I will try again on day 3, with 2 computers and 2 different browsers before 23:45 - I hope one of my 4 chances can get in before midnight. Even then the system says you have 20mins to complete.... it's like lottery!