Reply
Page 2 of 2 FirstFirst 1 2
Like Tree21Likes

'Brilliant Minds' education center

  1. #11

    Join Date
    Jan 2017
    Posts
    49

    suggestions about reporting on the poor standard of teaching there. Who to report to? Even requesting a refund? l can simply move on, but then the poor teaching standards taught by "Brilliant"-est Minds will just continue.

    Here are the incorrect markings:
    'BUNGLED minds..anyone want extra meety 'meet' sauce?'
    'BUNGLED minds.. how about a 'bag of chocolate'?',
    'BUNGLED minds...questions 2&3 , where younger is older and 18HKD is same as 17.5HKD'
    'Bungled minds... where a girl is a 'gril'',
    'Bungled minds... where seldom is often',
    'Bungled minds... where 'where' is same as 'how many'

    Name:  BUNGLED minds.. how about a 'bag of chocolate'?.JPG
Views: 150
Size:  1.21 MBName:  BUNGLED minds...questions 2&3 , where younger is older and 18HKD is same as 17.5HKD.JPG
Views: 139
Size:  1.43 MBName:  Bungled minds... where a girl is a 'gril'.JPG
Views: 139
Size:  1,009.1 KBName:  Bungled minds... where seldom is often.JPG
Views: 139
Size:  1.22 MBName:  Bungled minds... where 'where' is same as how many.JPG
Views: 138
Size:  1.51 MBName:  BUNGLED minds..anyone want extra meety 'meet' sauce?.JPG
Views: 139
Size:  1.42 MB


  2. #12

    Join Date
    Dec 2015
    Posts
    144
    Quote Originally Posted by Gevening
    suggestions about reporting on the poor standard of teaching there. Who to report to? Even requesting a refund? l can simply move on, but then the poor teaching standards taught by "Brilliant"-est Minds will just continue.
    Your best bet is to use this complaint channel:

    1823 Online - COMPLAINT CHANNELS

  3. #13

    Join Date
    Jan 2018
    Posts
    25

    Hi Gevening, I’m interested as to your motivation for sending your kids to this centre? Is it because of lack of time to teach him/her yourself? I’m also amazed at how education centres are so unregulated and overpriced here.

    Mrs. Jones and jimbo like this.

  4. #14

    Join Date
    Aug 2014
    Posts
    238

    Hong Kong is very much a buyer beware market.

    I think you'd be surprised by the qualification level of teachers at most of these 'training centres'. You can't in anyway blame the people who work there. They just want a job/ cash.
    I've met people who haven't even finished secondary school in their own country who teach here. A good friend has a Russian girlfriend who, speaking just intermediate level English, teaches English at a local kindergarten. She has no degree level or teaching qualifications either. Well, apart from her blonde hair and blue eyes!

    You've seen the job adverts yourselves for Brilliant Mind. They are paying 'teachers' 10 to 16k per month with no benefits to work 5.5 days per week (incl. up to 9.30pm each weekday evening). Who else do you think they are going to get!? Honestly!?

    It's primarily down to the unscrupulous business owners and lack of government regulation.

    It's also down to the customers (and these are customers! Not parents or students) for not asking the right questions before handing over their hard-earned cash.


  5. #15

    Join Date
    Aug 2015
    Location
    Hong Kong
    Posts
    556

    I guess the teacher was tired and in a hurry to finish the class on time so not attentive to mistakes. Or perhaps that teacher's English isn't that great. Don't expect anything beyond the basics(like singing Bingo and "this is cat, dog, parrot etc...")from those centers. You get what you pay for. 14k HKD is like a minimum living wage in HK to stay afloat. I know someone who works as a waiter and gets this much. 7k for the room and 7k for everything else... So don't expect professionals. I don't even see a point complaining to authorities. Authorities will not force professionals to work in this center for 14k, and if the center will have to fork out 30k for a professional teacher then the cost of the lesson will double too.


  6. #16

    Join Date
    Jul 2012
    Posts
    579
    Quote Originally Posted by mrdollars
    No trained teachers at all?
    Sounds like a shit show. And proof that pretty much anyone can open an education centre in HK.
    You can. REALLY. You fucking can. I have taught at some shit shows. Their teachers are too afraid of losing face. I've tried correcting other teachers' blatant English errors because then parents would know that their children's teacher(s) are not good enough and withdraw. I've had to correct teachers in class. It's even worse when you have to correct them in class. It's seen as boasting that your English skills are better than their own. Tall poppy syndrome. Hiring people who have the right "look" instead of the right skill-sets also is a contributing factor. I honestly think that encountering people with fluent, native English abilities intimidates people. It's easier when you're all sharing the stupid. Everyone thinks that a few dollars will lead to a child speaking English like Eason (who, by the way, speaks perfectly articulately).

    I know that some students are taught English in Chinese as a medium of instruction, those "teaching" them don't know any better, they were taught in English themselves, their English skills are not there yet.

    The clearly erroneous marking of work could be resultant of the pressure to deceive parents into thinking that their children are academically thriving as a result of their "highly competent" "teachers." The parents by and large can't read the English, even if they can see that the mathematics is clearly flawed. That's possibly why the teachers are instructed to write constantly "positive comments" in handbooks. The parents can't read them, and are reliant on the staff to explain/translate them which means they end up believing everything they're told. The more "progress" that they are making the greater the chance that parents would keep their child/children at the centres. Just mark everything as correct and the parents will be happy, since if there are lots of Xs then the parents will complain that despite all the money being spent for lessons etc. that their children are learning nothing or becoming stupider than before they enrolled and that must mean that the centre is hiring incompetent staff.






    https://www.youtube.com/watch?v=-0e1DX2d_Mc
    Last edited by angeluscomplex; 17-11-2018 at 01:56 AM.

  7. #17

    Join Date
    Jul 2012
    Posts
    579
    Quote Originally Posted by mrdollars
    No trained teachers at all?
    Sounds like a shit show. And proof that pretty much anyone can open an education centre in HK.
    You can. REALLY. You fucking can. I have taught at some shit shows. Their teachers are too afraid of losing face/being fired. I've tried correcting other teachers' blatant English errors because then parents would know that their children's teacher(s) are not good enough and withdraw. I've had to correct teachers in class. It's even worse when you have to correct them in class as it's seen as boasting that your English skills are better than their own. Tall poppy syndrome. Hiring people who have the right "look" instead of the right skill-sets also is a contributing factor. I honestly think that encountering people with fluent, native English abilities intimidates indigenous Chinese people. It's easier when you're all sharing the same stupid. Everyone thinks that a few dollars will lead to a child speaking English like Eason (who, by the way, speaks perfectly articulately).

    I know that some students are taught English in Chinese as a medium of instruction, those "teaching" them don't know any better, they were taught in English themselves, their English skills are not there yet or worse yet, they don't deem their students intelligent enough to be able to handle being taught in English.

    The clearly erroneous marking of work could be resultant of the pressure to deceive parents into thinking that their children are academically thriving as a result of their "highly competent" "teachers." The parents by and large can't read the English, even if they can see that the mathematics is clearly flawed. That's possibly why the teachers are instructed to write constantly "positive comments" in handbooks. The parents can't read them, and are reliant on the staff to explain/translate them which means they end up believing everything they're told. The more "progress" that they are making the greater the chance that parents would keep their child/children at the centres. Just mark everything as correct and the parents will be happy, since if there are lots of Xs then the parents will complain that despite all the money being spent for lessons etc. that their children are learning nothing or becoming stupider than before they enrolled and that must mean that the centre is hiring incompetent staff.


    https://www.youtube.com/watch?v=fl8lJWXSVIM


    Most centres just teach whatever any/all other centres teach, if ABC centre is teaching cookery, music, drumming/ Trinity/Phonics/IELTS./Cambridge etc. then XYZ will teach it as well. "Everyone is doing it." There's no thinking about what your niche is, other businesses have to focus on establishing, researching and developing their niche to survive in their chosen industries, very few English teaching centres embrace this concept, go into any one of them and you've been into all. The only differences might be that some are religious.

    Most places also require that any teacher that they deign to recruit be capable of teaching just about everything under the sun including, but limited to English, Chinese and mathematics thus saving the centre money and time that would have been spent hiring different more specialised teachers for individual subjects. (Apart from some centres' willingness to hire staff and start them working with juvenile students without any criminal/sexual assault background checks). This is especially true of homework centres where staff are required to mark/teach all three subject areas. the staff aren't paid the salary to reflect the amount of time and expertise and labour required.


    Lastly, remember that the majority of people running these centres don't.Actually.Possess.ANY. Teaching.Experience they just see that the market for this is strong and know how to run a business. Even if you told them that mistakes were being made they wouldn't know/wouldn't make the time/go out of their way to understand why/rectify the issue(s). They know how to promote the centre, (false advertising) recruit staff and acquire the right accreditation for teaching XYZ courses. (Phonics/Trinity/Cambridge/IELTS.) Still more are mere franchisees, parents whose children attended a centre, liked it , and decided to open a franchise themselves. They couldn't speak fluent English to save their lives (or those of their families). They are taught not English, grammar or otherwise, but how to run the centre according to the franchise's format/rules. They recruit staff to do the thinking for them, the staff can expect perhaps to do just about everything academic based such as creating from scratch or refining/editing lesson plans/ or they may have occasion to dispute the materials with employers because whoever created them made glaring errors (that's assuming the teachers spot them). Teachers also have to deliver the courses, mark and set homework (because parents throw hissy fits if none is given).

Reply
Page 2 of 2 FirstFirst 1 2