HSBC efficiency at its best. HSBC still have some money on my MPF account, so every time I move I have to inform them of my new address, despite that I am normally not banking with them for the past 10 years or so.
So, I call them and ask. Alright, fill in form from their web site and fax. Said and done.
Next thing, I get a letter to my new address saying they can't proceed with this since I need to fill in an additional form and bring it to a branch in person.
Alright, went to a branch with said form and all seems ok.
Next thing I get is a letter to my new address that they can't proceed with my request because they don't have a signature specimen on account, I need to go to a branch.
Okay, went to branch again and gave them what they asked for.
Today, I received a call and they asked me to go to a branch and do the 'address change' in person but first they wanted to confirm everything including size of my underwear just to make sure they are speaking to the right person. WTF?
Sometimes I am really wondering if I am on a different planet.