I always try to end my emails in a paragraph or so. Most people won't read the information beyond that anyway, and then I'd have to reply the same thing in the next email..
I always try to end my emails in a paragraph or so. Most people won't read the information beyond that anyway, and then I'd have to reply the same thing in the next email..
Nowadays you can @ people in the body of the message to assign actions.
I also use tags e.g. [INFO], [ACTION] in the subject line a lot.
CC has its use..e.g. sometimes you have a junior shadowing you and that's a perfect use for the CC field.
Email is mostly professional, and mostly for clients though..these days any personal communication is via WhatsApp/telegram/WeChat/signal (including calls/video calls), any professional exchange internal to the company is via slack
Usually the content is "can you have a look at this" because someone unnecessarily escalated yet again.
Simple rules:
- Never write an email if a telephone call will do
- Never make a call if a face-to-face discussion is possible
- Never say anything if a wink is all you need.
I'd be interested not see how long an email by @Sage was
Oh I definitely fall in the verbal diarrhoea category...
I’d be interested to see how email has declined as instant messages have taken over. Even five years ago I felt like a dinosaur sending emails to clients when our junior staff did most communications via WhatsApp.
I tried to get colleagues to use Yammer a few years ago. Total failure. I use WhatsApp a lot, but I do not want to use with most work colleagues. I want the separation - and I'm not alone, so email continues to be used. I'm happy to use WhatsApp with non work people - my bank RM, a lawyer and so on.