Got a flight booked with them next month to the UK, was recommended by an Indian colleague - got email tonight saying that just the HK<->India legs are canceled, which is spectacularly useless. Also apparently their customer service is partly not working, partly just jammed up... If they're in this bad of a state, I don't expect them to happily refund me, so I'll also call my bank in the morning.
https://www.scmp.com/news/asia/south...ment-steps-and