Back in June I switched internet providers and I had to cancel my contract. However, with my written email cancelation request to HKT, no response was provided even after multiple reminders. I obtained this email address after I verbally told them I want to cancel my services.
So long story short, I could not cancel my services and I decided just to not pay the final month and let them deal with it. I received a few late payment reminders and then finally a termination. The termination notice informs me that I now owe multiple months of services + the hardware (modem). I ignored them just like how they ignored my cancelation request.
Now I am being chased for around HKD2000 by a debt collector. This MF calls me every day but his number is flagged as “scammer” on my phone and he leaves me a voicemail each time asking me to call him.
My question here is should I be concerned or just ignore this stupid 2k BS? Will this impact my credit? Trying to call HKT is a nightmare and I do not want to waste anymore time listening to the queue music.